Clubcard Tesco from Home Documents

Tesco from Home

About Tesco from Home

How to compile the Shopping?

Receiving my shopping

Registration and My Account

What can I buy through Tesco from Home?

General Terms and Privacy Policy

Product Ratings and Reviews

Clubcard account data cleanup

Receiving my shopping

I’ve forgotten when my shopping is due to be delivered, how do I check my delivery time?

How old do I need to be to accept a delivery?

Will the Delivery Assistant deliver my shopping to my door?

What happens if I miss my delivery? What should I do?

What if a product I ordered wasn’t available on the day of the delivery?

What if the delivery is going to be late?

What is a substitute product and what do I need to know about substitutions?

What if I’m unhappy with the quality of the products in my shopping?

What should I do if there is a product missing from my shopping?

Can I return a product that I’ve bought?

I would like to complain and return the goods. What should I do?