There are several people involved in your shopping trip, all of whom are dedicated to make sure our customers receive great service and great quality.
- Our trained Shopping Assistants always select products as if they were shopping for themselves. They always pick products which are the freshest and have the longest use by dates from the shop floor of the store providing your service. They ask themselves the question: "would I buy it?", and therefore don’t collect anything that is not of the highest quality.
- When packing your products, our colleagues pay special attention to separating food from non-food, chilled from frozen, and they also make sure to place heavy items on the bottom to avoid squashing any vulnerable products.
- We also store all products in air-conditioned areas because we want to make sure that your shopping is being delivered under optimal conditions and arrives to you at the correct temperature.